Our Commitment to Accessibility

We're working on a long-term plan to make transit more inclusive — with meaningful changes based on what riders have told us matters most.
Building a more accessible transit system for all Calgarians
Calgary Transit is committed to making public transit safer, easier, and more inclusive for everyone. This approach will guide how we improve access to our services — whether you're riding the bus, taking the CTrain, or navigating our facilities.
Why We’re Doing This
Accessibility is more than ramps and elevators. It’s about creating a system that works for people of all abilities, ages, and backgrounds. We’re building on our commitment to inclusivity by identifying and addressing existing barriers — ensuring transit continues to evolve as a space that welcomes and serves everyone.
Our Areas of Focus
- Infrastructure – Making transit stations, stops, and facilities physically accessible.
- Fleet – Enhancing the accessibility of our buses and CTrains.
- Communications – Providing clear, timely information that’s available to everyone.
- Technology – Using innovation and tools to remove barriers.
- Service Design – Designing services that meet the needs of diverse riders.
- Employee Training – Preparing our staff to support customers of all abilities.
How We’re Building the Plan
- Listening to Calgarians through surveys and focus groups
- Working with experts and community members
- Identifying challenges and opportunities
- Planning actions for the short and long term
What’s Next
We’re currently finalizing the strategy by incorporating input from both the public and subject matter experts.
- Strategy Launch: Planned for Q1 2026