Information | Real-time information system unplanned maintenance

Please note that our real-time information system is down for maintenance, and real-time information on our App, Teletext or Teleride may not be accurate. You can find scheduled arrival times by selecting your route from our “Schedules and Maps” section on our website. Thank you for your patience as we work to keep things running smoothly!

Text 74100 to report safety concerns. Msg & data rates may apply.

Bus Hailing Kit

Bus Hailing Kits have cards that display large numbers embossed in Braille. They can be used to help visually impaired bus riders hail a bus.

The kits have a plastic sleeve that the numbered cards slide into. By holding the kit at shoulder height, users can easily communicate their desired bus route to both drivers and other customers.

The kits also include a color coded strip that informs bus drivers if the passenger requires the bus to be lowered, or the ramp to be extended.

Here's how to use the kit:

Arrange the cards in the bus hailing kit to show the route you want to take.

  • Pick the colour strip to indicate what your boarding needs are:
    • Yellow - requires the bus to be lowered for entry
    • Orange - requires ramp access to the bus
    • White - no special needs required
  • Hold the kit at shoulder height so that the bus operator can clearly see the route number and if you need assistance boarding.

Contact us to get your free bus hailing kit today.