Calgary Transit

Calgary Transit Access Trip Booking -  Online

hand on mouse

The new Calgary Transit Access Trip Booking tool will allow you to view, book and cancel your own trips online anytime*, from the convenience of your own device.

This new tool will help make the service more informative, easy to use and reliable. This tool is supported through regular desktop and laptop computers, as well as Mobile Apple and Android products. The software has also been optimized for text-to-speech and various screen reading programs.

Signing up for CTA Trip Booking is simple. First, you will need a myID account to register for online trip booking.

*there is daily scheduled system maintenance from 2:00-3:30 AM. During this time you will not be able to book or cancel trips.
 

How-to sign up and register for online CTA Trip Booking

 


Download our Getting Started Guide.


Step 1: Sign up for a myID account

  • If you don’t already have one, you will need to sign up for a myID account.
  • Select Create a myID account.
  • Enter all of the required information as indicated.
  • Once all the fields are completed, click on the Create button.
  • A Verify E-mail page will appear.
  • You will receive an email shortly to the registered email address that contains the Validation Code. You can copy and paste the Validation Code into the One-time passcode field on the Verify E-mail page. Click Submit, and you will be taken to the myID homepage.
  • You may want to bookmark this page, as you will need to login through myID to book trips through Calgary Transit Access Trip Booking.
  • Once you have successfully created a myID account, you can register for Calgary Transit Access (CTA) Trip Booking.


Step 2: Registering for Calgary Transit Access Trip Booking 

You will only need to register once for a CTA account.

  • Once you are logged into myID, the myID homepage will show a list of available services.
  • Click on Calgary Transit Access Trip Booking
  • Under Registration Number, enter your Calgary Transit Access customer registration number
  • Under PIN, enter your Calgary Transit Access PIN number
  • Next, click on submit. You will be brought to the Trip Booking At a Glance homepage, where you can begin booking your trips.
  • In the future, you will need to login to your myID account.  Click on Open a service then click on Transportation to go to Transportation services, click on Calgary Transit Access Trip Booking and you will be brought to your At a Glance homepage.

 

Customer Support and Help


If you have questions regarding online trip booking, please call 403.537.7777 and press 7.

Once you have signed up for a myID account and registered for CTA Trip Booking, you can access the help page, which contains how-to videos and tutorials, a glossary, and more! You can find this on the footer of the CTA Trip Booking site.

Online Trip Booking Tutorial Videos