TransitWatch Program
Every Calgary Transit customer deserves to feel safe when riding with us. The Calgary Transit TransitWatch program allows Calgarians to discreetly report safety concerns through our silent text services at 74100. In addition, our CTrain stations, platforms and MAX Purple stations are all equipped with help phones. We encourage riders to report any safety concerns. In situations where they feel that their safety is threatened, riders are reminded to always call 911.
Text message options for reporting safety concerns
How does it work?
- Send a text message to 74100 with your immediate safety/security concern. Emergencies should always be reported to 911.
- Provide as much detail as possible: Who? What? When? Where? How?
- The message will immediately be received by our staff. We will acknowledge the receipt of your text and likely have follow-up questions.
When should I text and when should I call 911?
The text message tool is for immediate safety and security issues, such as disorder, infrastructure issues, broken glass, ice or harassment. For general information like route or schedule inquires, customers should continue to use our app, website, Twitter or call us at 262-1000. All emergencies should still be reported to 9-1-1.
Will it cost me anything on my phone bill?
Standard rates apply. Check with your wireless provider if short codes carry any extra charges.
Can I send photos or video clips?
Yes, we can receive images or video clips through our text number.