Contact Us
General inquiries
Call Centre
403-262-1000
(TTY) 403-262-8087
TransitContact@calgary.ca
7 a.m. - 8 p.m., Monday to Friday
8 a.m. - 6 p.m., weekends
Closed holidays
*Please note: Beginning September 8, our Call Centre will be open every day from 7 a.m. to 5:30 p.m., including evenings and weekends.
Calgary Transit Access
Booking Line (option 2):
9 a.m. - 5 p.m. every day
Customer Service Line (option 4):
8:30 a.m. - 4:30 p.m. Monday to Friday
Closed weekends and holidays
Lost property
Customer Service Centre Locations
Centre Street Platform
Lost and found location.
125 - 7 Avenue S.E.
10 a.m. - 5:30 p.m., Monday to Friday
Closed weekends and holidays
Bow Parkade
234 - 7 Avenue S.W.
10 a.m. - 5:30 p.m., Monday to Friday
Closed weekends and holidays
*Please note: This location will be permanently closed after September 7, 2025.
Village Square Leisure Centre
Only low income monthly and low income senior annual passes are sold at this location.
2623 56 Street N.E.
10 a.m. to 5:30 p.m., Monday to Friday
Closed weekends and holidays
Online requests
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