Download our Getting Started Guide, or follow the instructions below:

You will need to sign up with a City of Calgary myID account in order to book trips online through Calgary Transit Access Trip Booking.

  • You can access myID by visiting calgary.ca, scroll down to the bottom footer, then click on "myID".
  • Next, select "Sign in to myID now". A new window will open up.
  • This is the page you will log in to each time you want to use Calgary Transit Access Trip Booking. You may want to bookmark this page, or make it a favourite.
  • If you are new to myID, select "Create a personal account".
  • Enter all of the required information as indicated.
  • Click on the "Additional username guidelines" link if you are not sure what to enter under "Username". Determine if the username you have entered is available by clicking on "Check".
  • Next, read and agree to the Terms of Use and Privacy Policy, and check the box once completed.
  • For security reasons, you must verify the characters as displayed in the text box. Play the audio or generate the image if you have problems viewing the characters.
  • Once the fields are completed, click on the "Create account" button.
  • If there are no errors, a "Thank you" window will pop up, indicating you have successfully signed up for a myID account. You will receive an email shortly to the registered email address that contains a temporary password. From that email, click on the "Sign in to myID now" link.  Enter your username and the temporary password indicated in that email, then click "Sign into myID now". 
  • You will then be asked to change your temporary password. Enter in a new password.
  • Next, you will need to enter three security questions and answers. Once completed, click on "Validate", then click on "Return to application" to access your myID account.
  • Once you have successfully created a myID account, you can register for Calgary Transit Access Trip Booking. You will only need to register once.
  • Click on "Open a service", and you will be brought to the "myID Service Links" page.
  • Click on "Transportation" to view the available services.  Find "Transit Access Trip Booking" and click the heading.
  • You will be prompted to create a link between your myID account and your Calgary Transit Access Trip Booking account.  You will only need to complete this information once.
  • Enter your Calgary Transit Access customer registration number, followed by your Calgary Transit Access PIN number, then click on "Submit".
  • A message will appear in a green box indicating your account has been linked up successfully.  Click on "Go to Transit Access Trip Booking" to complete the process.  It may take a few seconds for the connection to finish, and you will be brought to your "At a Glance" homepage.
  • Please note that for future logins, you will need to login to your myID account, click on "Open a service", click on ”Transportation” to go to Transportation services, click on ”Transit Access Trip Booking” and you will be brought directly your "At a Glance" homepage.