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CONNECT Electronic Fare Collection


We have completed the installation of Connect card readers on all buses and ticket vending machines. The readers are now powered up and connected to our central system.

On Tuesday, September 9, we will begin testing the Connect system. Over the next few months, you will start to see Calgary Transit staff tapping their cards against card readers. This initial testing will allow us to test the card readers and backend of the system. It will also give our staff a chance to familiarize themselves with the system and experience what you, the customer, will experience when we launch.

Testing is expected to last three months and a launch date will be announced once the system has passed testing. We want to ensure we are providing customers with a reliable, easy-to-use and convenient system.


Background


What fare products will be available with Connect?
The fare products that we offer today will not change. We will just be adding another easy-to-use and convenient fare payment option for our customers. The Connect system will have a combination of reloadable and disposable cards.

How will the CONNECT Card Work?

  1. Tap your card on a bus or CTrain ticket vending machine to deduct a single ride from the card or to recognize a valid monthly pass.
  2. Reader will beep and show a green light with successful transactions. Reader will not beep and will show a red light if the transaction is not successful.
  3. Reader will display the remaining balance on your card.

*Valid fares are confirmed by bus readers or PSE officer hand held readers.

 


City of Calgary - Transportation Department - Calgary Transit
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