Read below to find out if you're eligible for a Low Income Monthly Pass. Click here for information about the Low Income Seniors Yearly Pass.
Council approves sliding scale fare structure: Starting April 2017, the cost of a low income monthly pass will be provided on a sliding scale. Sliding scale is a pricing system that assesses income and assigns a purchase price based on income. The less an applicant earns, the less they will need to pay.
Eligibility and application for a Low Income Monthly Pass
- Resident of Calgary (proof of address required, PO Boxes, rural route addresses and bank statements are not accepted as proof of residency).
- Meet one of the Fair Entry's eight ways to qualify for this and several other City subsidized programs and services. Find out if you qualify and apply online at Fair Entry.
Where to buy a pass when approved?
Only approved applicants or their pre-approved designate as recorded on the application form may purchase the pass (must provide current and valid photo-identification, preferably goverment-issued). Passes are available up to 15 days prior to the beginning of the month. Passes can be purchased from:
- CITYonline Your pass will be mailed to you at your address that we have on file. Please advise Calgary Transit (not CityOnline) of any address change before purchasing your pass.
- Our Customer Service Centre (cash, credit, debit)
- City Hall, 3rd floor cashiers (cash, debit)
- Village Square Leisure Centre (cash, credit, debit)
- Southland Leisure Centre (cash, credit, debit)
Conditions of Use
- The Low Income Monthly Pass is for the sole use of the registered applicants and is not transferable. It is valid on all Calgary Transit services.
- The pass user must be registered with Calgary Transit and the back of the pass must include the registered users name and registration number to be valid.
- The pass user must have in their possession and be prepared to present valid photo identification upon request while using Calgary Transit.
- The entire pass must be shown to the operator when boarding the bus and must remain in the possession for the user at all times while on the system.
- Misuse of the Low Income Transit Pass may result in suspension of eligibility and the user may be subject to a fine under the Transit Bylaw 4M81.
- Please note, we don’t issue replacement passes for lost or stolen passes.