Download our Getting Started Guide, or follow the instructions below:

You will need to sign up with a City of Calgary myID account in order to book trips online through Calgary Transit Access Trip Booking.

  • You can access myID by visiting calgary.ca, scroll down to the bottom footer, then click on "myID".
  • Next, select "Sign in to myID now". A new window will open up.
  • This is the page you will log in to each time you want to use Calgary Transit Access Trip Booking. You may want to bookmark this page, or make it a favourite.
  • If you are new to myID, select "Create a personal account".
  • Enter all of the required information as indicated.
  • Click on the "Username guidelines" link if you are not sure what to enter under "Username". Determine if the username you have entered is available by clicking on "Check".
  • For security reasons, you must verify the characters as displayed in the text box. Play the audio or generate the image if you have problems viewing the characters.
  • Next, read and agree to the Terms of Use and Privacy Policy, and check the box once completed.
  • Once the fields are completed, click on the "Sign up" button.
  • If there are no errors, a "Thank you" window will pop up, indicating you have successfully signed up for a myID account. You will receive an email shortly to the registered email address that contains a temporary password. From that email, click on the "Login to myID now" link and enter your username and the temporary password indicated in that email. You can copy and paste the password.
  • You will then be asked to change your temporary password. Enter in a new password.
  • Next, you will need to enter three security questions and answers. Once completed, click on "Validate", then click on "Return to myID" to see the available services through your myID account.
  • Once you have successfully created a myID account, you can register for Calgary Transit Access Trip Booking. You will only need to register once.
  • Click on "Calgary Transit Access Trip Booking".
  • Under "Registration Number" enter your Calgary Transit Access customer registration number.
  • Under "PIN" enter your Calgary Transit Access PIN number.
  • Next, click on submit. You will be brought to the Trip Booking "At a Glance" homepage, where you can begin booking your trips. Please note that for future logins, you can login to your myID account, click on "Calgary Transit Access Trip Booking", and you will be brought directly to the "At a Glance" homepage.