What is Access Calgary?

Access Calgary provides transportation services for Calgarians who may not always be able to use Calgary Transit buses and CTrains. Access Calgary offers a shared-ride, door-to-door service within the city limits of Calgary.

Access Calgary is a public transportation service and should not be confused with private taxi, medical or emergency transportation.

Access Calgary was formed in the spring of 2001 in order to integrate transportation services that had been provided separately through Calgary Handi-Bus and Special Needs Taxi. Access Calgary is responsible for the scheduling and dispatching of your trip requests. Access Calgary delivers safe, responsive and courteous transportation services through strong partnerships with Calgary Handi-Bus, Southland Transportation and taxi companies. Service is provided on Calgary Handi-Bus and Southland Transportation buses, accessible taxis (retrofitted vans), sedans and minivans.

Access Calgary began service on July 1, 2001 providing transportation to over 7,000 Calgarians with disabilities. Over 300 new customers are approved for Access Calgary services every month. Whether you ride in a Handi-Bus, Southland bus or taxi to your destination, Access Calgary ensures each trip you take is consistent with the high standards of safety and courtesy outlined in the organization’s operational policies. Access Calgary and the eligibility determination process creates a more equitable and integrated system; to meet customers’ needs based on a range of accessible transportation services available in the community.