What is Access Calgary?
Access Calgary provides transportation services for Calgarians who may not always be able to use Calgary Transit buses and CTrains.
Access Calgary is a public transportation service and should not be confused with private taxi, medical or emergency transportation.
We are responsible for determining eligibility of applicants for service and also for booking, scheduling and dispatching trips. Access Calgary delivers safe, responsive and courteous transportation services through strong partnerships with Calgary Handi-Bus, Southland Transportation, Care Calgary and taxi companies. Service is provided on buses, accessible taxis (retrofitted vans), sedans and minivans.
Access Calgary provides approximately over 1 million trips service to nearly 15,000 Calgarians with disabilities. 300 new customers are approved for Access Calgary services every month. Access Calgary ensures each trip you take is consistent with the high standards of safety and courtesy outlined in the organizationís operational policies. Access Calgary and the eligibility determination process creates a more equitable and integrated system; to meet customersí needs based on a range of accessible transportation services available in the community.